Chocolate Trading Company Reviews

The Chocolate Trading Company is a specialist in luxury chocolate and boasts a wide selection of gourmet chocolate gifts, boxes, and bars online. They also offer novelties and cooking chocolates. The company sources chocolates based on quality, purity of ingredients, and flavor. The price of chocolate is increasing, but the quality of these products is excellent and well worth the money. The company also offers volume discounts. For example, the delivery cost for their Golden Ticket Branded Chocolate Bar 40g starts from £9.50 per 100 chocolate bars. All prices are exclusive of VAT. The minimum order quantity is 100 chocolate bars. Please note that this information might not be up-to-date or complete. For the most accurate information, it's best to visit the official website of the Chocolate Trading Company.

The Chocolate Trading Company is highly regarded by its customers for its excellent service and product quality. The company offers a wide selection of goods, with customers particularly praising the baking chocolate. The hot chocolate is also highly recommended by customers, who describe it as the best they've ever had. The company's website is easy to navigate, making shopping a breeze. The delivery service is fast, even to remote locations. The company also offers a drop-shipping service with competitive postage rates and a range of delivery options. The products are expertly packed by the company's own dispatch team. The customer service is also highly praised, with staff described as polite and helpful. Customers are kept well informed about their orders, including stock availability. The company's chocolate coins are also popular, with customers commenting on their good taste. Overall, the Chocolate Trading Company is a go-to source for many customers' chocolate needs.

The Chocolate Trading Company accepts most major credit cards via their secure server software. In addition to this, they also provide the option to pay by BACS or cheque. If you choose to pay by cheque, please note that the cheques will need 5 working days to clear. All chocolate orders by post with a cheque payment would add an additional 5 days to the delivery option chosen. You can also place a chocolate order at Chocolate Trading Company with an operator on the phone between the hours of 9.00am-5:30pm, Mon-Friday (excluding UK Bank Holidays & their company holidays). If all lines are busy, you can leave your name and contact number and they will phone back as soon as an operator becomes free.

You can contact the customer service of Chocolate Trading Co in the following ways:

• Telephone: Operators are available on 01625 508224 from 9am-5:30pm Mon-Friday (excluding UK Bank Holidays and their own company holidays). An answer service is available out of office hours for any queries.
• Email: You can send your queries to enquiries@chocolatetradingco.com.
• Post: You can send a letter to the following address: Chocolate Trading Company, The Old School, Byron Street, Macclesfield, Cheshire, SK11 7QA, England..

Yes, you can cancel your order on chocolatetradingco.com. You may cancel your chocolate order up to and within 14 days of delivery (commencing the day after goods have been received by the customer). A refund will be made, excluding postage, within 14 days of cancellation. Returned chocolates must be in perfect condition and un-opened and be returned to the company using a recorded delivery. Returned items must be checked by the company on arrival to be in perfect condition for re-sale and any breakages or damages cannot be refunded. If you wish to cancel your order, it would be most helpful if you could contact their Customer Services first. You can place a chocolate order at Chocolate Trading Company with an operator on 01625 508224 between the hours of 9.00am-5:30pm, Mon-Friday (excluding UK Bank Holidays & their company holidays). In the unlikely event all lines are busy, simply leave your name and contact number and they will phone back as soon as an operator becomes free. All calls are charged at your service provider’s rates. If for any reason a chocolate item you have ordered is out of stock, they will contact you for your choice of replacement, the option to cancel the order or arrange a later chocolate delivery to include your original chosen chocolate item. Please note that fragile, date sensitive products and sale items cannot be returned if not faulty as they may not be suitable for re-sale.